All Collections
Managing Subscription and Billing
FAQs
How to Fix the Issue of not Able to Update Credit Card Information or Add Funds?
How to Fix the Issue of not Able to Update Credit Card Information or Add Funds?

Having trouble with your Credit card information at Cloudways? Here’s everything you need to know.

S
Written by Syed Shabeeh Muhammad
Updated over a week ago

This is usually an indication that there is a problem with your bank or financial institute. We suggest that you should contact them and check if international transactions are allowed and also if Cloudways is listed in the safe vendors’/merchants’ list. Additionally, make sure there are enough funds available on your credit card.

Tip

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

Did this answer your question?