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Which Collaboration Features are Available on the Cloudways Platform ?March 16, 2017

 

In this KB

  • Collaboration via SFTP/SSH access to applications
  • Collaboration via Cloudways Platform

 

Are you getting help developing or maintaining your applications? Do you need to give temporary access to a consultant to one of your servers? Do you want to give to your customers limited SFTP access to their servers and applications?

If the answers to the above questions are positive, Cloudways offers several avenues for collaboration in your projects. In this guide, we are going to point you in the right direction based on your objectives.

Collaborators Requiring SFTP/SSH Access to Applications

Sometimes, you may require some external party to have SFTP (and optional SSH) access to one or more applications in your servers.

In this scenario, you (the account owner) will be creating different Application Credentials for the different parties and applications that you want to give access to. You will need to send these credentials to your collaborators. Simply follow this guide to know how to create and modify the Application Credentials.

Collaborators that Need Access to the Cloudways Platform

In this scenario, you want your collaborators to have independent logins to the Cloudways Platform (e.g. to access the Support Area, or Billing, or be able to restart services or scale servers …).

Cloudways offers an extremely powerful Team feature allowing what we have described above and more. You simply create a new Team Member, set the desired privileges he/she will have (access to console/billing/support, access to one or more servers, access to one or more apps, ability to scale servers … and many more options) and he/she will automatically receive an email to activate the console access.

Team members with access to a server and/or application will be able to create their own set of Application Credentials (one per application) for SFTP/SSH access to it.

Read more about our Team feature here.

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