This website uses cookies

Our website, platform and/or any sub domains use cookies to understand how you use our services, and to improve both your experience and our marketing relevance.

This website uses cookies

Our website, platform and/or any sub domains use cookies to understand how you use our services, and to improve both your experience and our marketing relevance.

Introducing Cloudways Community Forum. Start Discussions and Get Instant Help From Cloudways Community. JOIN NOW

Do You Charge for Off-site Backups ?July 20, 2017

 

We understand that customer data security is very critical.  Hence, we have built a very resilient backup system, based on incremental/offsite backups of all applications of our customers, to an external storage network.

We charge $0.033 per each GB of backup storage (irrespective of server provider and location). The total monthly amount you will pay for your backup will depend on the frequency of your backups. It also depends on how often your application data changes (incremental backups just copy the files that have changed from the last full backup). As a rule of thumb, the total backup space that you use should be less than the total size of your disks.

Important Notes:

  • We are rounding backup charges on $0.5 increments (i.e. $3.85 will be rounded to $4, $1.22 to $1.5 …).
Please insert Content
Have Questions? Ask From Our Helpful Community

3 Responses

  1. Alexandre says:

    cloudways should give option for the customer to choose how much to pay for backup and how many backups the customer wants. We do not know how much we will pay later in the month and we can not limit our backups.

  2. Charles Eric Vincent says:

    Same here. Really disappointed that Cloudways forces people to take them without even telling them they’ll be charged for it in the server backup settings.
    And for a company that basically offers everything as “pay-per-use”, I would have expected a little more options regarding this.

Do you still need help?

Our Technical Support team is always at work.