Cloudways

Cloudways Product

Everything you need to know about managing the subscription and billing on Cloudways.

Managing Subscription and Billing

Everything you need to know about the billing process at Cloudways. Payment method, refund, billing dates, and more.

Guide to Billing at Cloudways

A step by step guide on how you can get the most out of the Cloudways payment system.

How Does Cloudways Payment System Work

Here at Cloudways, we make it easier for you to upgrade your account. Learn how you can do this with just 2 easy steps.

How to Upgrade Cloudways Account from Trial to Full

This guide will help you update your billing/credit card information to pay for existing and future invoices.

How Do I Change My Billing Information?

Fix issues of Inaccessibility to the Cloudways payment platform. Unpaid invoices and suspicious activities discussed.

Fix Issue of Inaccessibility to Cloudways Platform

Basics

A complete guide on how you pay your invoices via PayPal on the Cloudways Platform.

How Can I Pay My Invoices via PayPal?

Learn how to add funds to your Cloudways account for uninterrupted services.

How Do I Add Funds to My Account?

Want to download your Cloudways payment invoices? This guide will help you out [With Images].

Downloading Invoices in PDF Format

Paying Invoice

We have provided all the information you need to know about fiscal taxes at Cloudways and how it affects you as a Cloudways client.

Fiscal Taxes Handling at Cloudways

Information about Taxes

Here are all the charges for Off-site backups on the Cloudways platform.

Charges for Off-site Backups

In this KB article, you will find out the bandwidth charges of all the Cloud Infrastructure Providers if your bandwidth limit exceeds.

Bandwidth Charges of Infrastructure Providers

A troubleshooting guide regarding Credit card recognition on Cloudways.

I Do Not Recognize a Charge on My Credit Card

Charges Information

Learn how to create a support ticket at Cloudways and get the best hosting support in the world. Get in touch with our professionals today!

How to Create a Support Ticket

Contacting Cloudways Support

In this post, we’ve explained how you can stop Cloudways Billing, download a backup of your site, delete servers, and deactivate add-ons.

How Do I Stop My Cloudways Billing?

In this post, we’ve explained how you can cancel your Cloudways account.

How Do I Cancel My Account?

Cancelling Subscription

Want to change your billing date in the Cloudways Platform? Here’s how you can do it!

How Can I Change My Billing Date?

Having trouble with your Credit card information at Cloudways? Here’s everything you need to know.

How to Fix the Issue of not Able to Update Credit Card Information or Add Funds?

Can you close the server in Cloudways Platform? And will it charge you extra for this? Learn today!

Will Clone Server Charges be Included in the Invoice?

What is PCI Compliance and is Cloudways provide this compliance on the platform? Here’s what you need to know!