Managing Subscription and Billing | Cloudways Help Center

Basics

Guide to Billing at Cloudways

Everything you need to know about the billing process at Cloudways. Payment method, refund, billing dates, and more.

Written by Cloudways Product
Updated over a week ago

How Does Cloudways Payment System Work

A step by step guide on how you can get the most out of the Cloudways payment system.

Written by Cloudways Product
Updated over a week ago

How to Upgrade Cloudways Account from Trial to Full

Here at Cloudways, we make it easier for you to upgrade your account. Learn how you can do this with just 2 easy steps.

Written by Cloudways Product
Updated over a week ago

How Do I Change My Billing Information?

This guide will help you update your billing/credit card information to pay for existing and future invoices.

Written by Cloudways Product
Updated over a week ago

Fix Issue of Inaccessibility to Cloudways Platform

Fix issues of Inaccessibility to the Cloudways payment platform. Unpaid invoices and suspicious activities discussed.

Written by Cloudways Product
Updated over a week ago

Paying Invoice

How Can I Pay My Invoices via PayPal?

A complete guide on how you pay your invoices via PayPal on the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How Do I Add Funds to My Account?

Learn how to add funds to your Cloudways account for uninterrupted services.

Written by Cloudways Product
Updated over a week ago

Downloading Invoices in PDF Format

Want to download your Cloudways payment invoices? This guide will help you out [With Images].

Written by Cloudways Product
Updated over a week ago

Information about Taxes

Fiscal Taxes Handling at Cloudways

We have provided all the information you need to know about fiscal taxes at Cloudways and how it affects you as a Cloudways client.

Written by Cloudways Product
Updated over a week ago

Charges Information

Charges for Off-site Backups

Here are all the charges for Off-site backups on the Cloudways platform.

Written by Cloudways Product
Updated over a week ago

Bandwidth Charges of Infrastructure Providers

In this KB article, you will find out the bandwidth charges of all the Cloud Infrastructure Providers if your bandwidth limit exceeds.

Written by Cloudways Product
Updated over a week ago

I Do Not Recognize a Charge on My Credit Card

A troubleshooting guide regarding Credit card recognition on Cloudways.

Written by Cloudways Product
Updated over a week ago

Contacting Cloudways Support

How to Create a Support Ticket

Learn how to create a support ticket at Cloudways and get the best hosting support in the world. Get in touch with our professionals today!

Written by Cloudways Product
Updated over a week ago

Cancelling Subscription

How Do I Stop My Cloudways Billing?

In this post, we’ve explained how you can stop Cloudways Billing, download a backup of your site, delete servers, and deactivate add-ons.

Written by Cloudways Product
Updated over a week ago

How Do I Cancel My Account?

In this post, we’ve explained how you can cancel your Cloudways account.

Written by Cloudways Product
Updated over a week ago

FAQs

How Can I Change My Billing Date?

Want to change your billing date in the Cloudways Platform? Here’s how you can do it!

Written by Cloudways Product
Updated over a week ago

How to Fix the Issue of not Able to Update Credit Card Information or Add Funds?

Having trouble with your Credit card information at Cloudways? Here’s everything you need to know.

Written by Cloudways Product
Updated over a week ago

Will Clone Server Charges be Included in the Invoice?

Can you close the server in Cloudways Platform? And will it charge you extra for this? Learn today!

Written by Cloudways Product
Updated over a week ago

Does Cloudways Provide PCI Compliance?

What is PCI Compliance and is Cloudways provide this compliance on the platform? Here’s what you need to know!

Written by Cloudways Product
Updated over a week ago