At Cloudways, we accept various payment methods. You can choose to pay the invoices via credit card or via PayPal (only available if you have upgraded your trial account to full).

Our billing system first tries to charge your invoices through your registered credit card. If we run into issues such as insufficient funds or problems with the bank etc, you can pay your invoices via PayPal. See our policy if the invoice remains unpaid.

Tip

  • If you want to upgrade your trial account to a full account using PayPal, please send us your request to billing@cloudways.com so that our team can guide you accordingly.

  • You can always top up your Cloudways account in advance via credit card or Paypal. In this way, all your future invoices will be adjusted from the available funds.

How can I Pay my Invoices via PayPal?

Below mentioned steps will show you the method of paying your invoices using PayPal.

Step #1 — Navigate to Account

Log in to your Cloudways Platform using your email address and password.

  1. From the top menu bar, open Profile.

  2. Now, select Account.

Step #2 — Paying Invoice via PayPal

  1. Select Invoices.

  2. Select your unpaid invoice from the list. Under Payment Method, choose Pay via PayPal and click Procced.

3. Now, you will be redirected to the PayPal website where you can complete the payment.


You’re all set. Your invoice will be paid once payment is successfully made via PayPal.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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