All Collections
Managing Subscription and Billing
Contacting Cloudways Support
How to Create a Support Ticket
How to Create a Support Ticket
Learn how to create a support ticket at Cloudways and get the best hosting support in the world. Get in touch with our professionals today!
Cloudways Product avatar
Written by Cloudways Product
Updated over a week ago

You can reach Cloudways Support for all your technical, account-related, and billing-related queries using Live Chat or by creating a Support Ticket available within the Cloudways Platform. Alternatively, you can search your query on Cloudways Support Center to get instant help.

In this article, we will show you how to create a ticket to get in touch with Cloudways Support.

How to Create a Support Ticket

Cloudways Support — Log in to Cloudways Platform

  1. Log in to your Cloudways Platform using your email address and password.

  2. Next, click “Need a Hand?“.

Cloudways Support — Create a Support Ticket

  1. Tap “Click here to create a Support Ticket.”

2. Next, click Submit a Request.

3. Fill in all the information in the form.

4. Finally, click Submit.

Tip

If you are a team member, please mention your email address in the CC to get all the notifications.

Once your ticket is submitted, you will receive a notification on your registered email address. Our support team will now take care of your query and update you on the ticket as per our Service Level Agreement (SLA).

Did this answer your question?