Guide to Billing at Cloudways

Everything you need to know about the billing process at Cloudways. Payment method, refund, billing dates, and more.

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Written by Cloudways Product
Updated over a week ago

This guide will help you understand Cloudways’ billing processes. We have also answered some common billing queries which come to our billing department in regards to backup pricing, adding funds, bandwidth charges, tax-related information, etc. We hope to answer them thoroughly and clear any confusion.


Payment Methods, Invoices, and Charges

Fiscal Taxes

EU Value Added Tax (VAT)

Singapore Goods and Services Tax (GST)

Off-Site Backup, Bandwidth, and Clone Server Charges

Other Cloudways Billing Queries

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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