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Guide to Billing at Cloudways

Everything you need to know about the billing process at Cloudways. Payment method, refund, billing dates, and more.

Emmad avatar
Written by Emmad
Updated over a week ago

Table of Contents

This guide will help you understand Cloudways’ billing processes. We have also answered some common billing queries that come to our billing department in regard to backup pricing, adding funds, bandwidth charges, tax-related information, etc. We hope to answer them thoroughly and clear any confusion.


Payment Methods, Invoices, and Charges

Fiscal Taxes

EU Value Added Tax (VAT)

Singapore Goods and Services Tax (GST)

Off-Site Backup, Bandwidth, and Clone Server Charges

Other Cloudways Billing Queries

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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