At Cloudways, we do not offer DNS services (i.e. an environment to control the DNS records for your domains). You can either use your own DNS provider (typically domain registrars offer this service) or you can subscribe to our DNS Made Easy add-on, and we will take care of everything.
How to Activate the DNS Made Easy Add-on
Step 1: Go to Add-ons
Log into the Cloudways Platform with your credentials. Click on the top menu bar. Then select Add-Ons.
Step 2: Choose DNS Made Easy Add-on Package
Select DNS Made Easy add-on from the list and update the subscriptions by clicking the edit icon (pencil).
Select a package based on the number of domains you need DNS for. If you need a higher package, add the number in the Notes field. Click on Subscribe when done.
Step 3: DNS Made Easy Add-on Activation
You will receive a message confirming the add-on activation.
This add-on is manually activated. Once you have subscribed to the status for the add-on changes to Pending while our team goes over it. Further coordination to complete the activation process will happen via our ticketing system (the ticket will be created automatically).
That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.