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How to Join Cloudways Affiliate Program (FAQs & Benefits)
How to Join Cloudways Affiliate Program (FAQs & Benefits)

The Cloudways Affiliate Program aims to provide greater flexibility for earning higher commissions. Learn how to join it.

Emmad avatar
Written by Emmad
Updated over a week ago

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The Cloudways Affiliate Program aims to provide greater flexibility for earning higher commissions, access to resources, and dedicated support to our affiliates. On the other hand, Cloudways also offers Cloudways Referral Program to earn free hosting credits.

How to Join the Cloudways Affiliate Program

The signup process for Cloudways Affiliate Program comprises three interdependent steps:

Step #1 — Create Your Affiliate Profile

Log in to your Cloudways Platform using your email address and password.

  1. From the top menu bar, click Affiliate.

  2. Fill out the form to complete your affiliate profile and click Create Your Affiliate Profile located at the bottom of the page.


    Once you submit the form, it will be sent for review. It takes 24 hours for the result; therefore, you are requested to check back later. If you submit the form during holidays or weekends, it will be reviewed the next working day, and you will be informed about the verdict.

Step #2 — Access Your Affiliate Panel

Once your affiliate profile is created, you will now access your Affiliate Panel by clicking Access Your Affiliate Panel at the top of the page. For further changes to your affiliate profile, click Save Changes at the bottom of the page.

In your affiliate panel, you will see your Affiliate Link used in your affiliate marketing activities.

To view promotional banners, select Campaigns from the left side menu to get the embed code you can place on your website.

Commission Structure

Cloudways Affiliate Program offers the following flexible commission structures so that you have the freedom to earn at your own pace. Choosing the structure of your choice is easy: select it when filling out your Affiliate Profile form.


The slab commission structure has four performance-based slabs and corresponding commissions, as shown below:

You can calculate your estimated earnings using the Slab Calculator by Clicking Here.


The Hybrid model is a recurring commissions structure with a $30 upfront bonus and 7% lifetime commissions.

You can calculate your estimated earnings using the Hybrid Calculator by Clicking Here.


The Custom tier is an exclusive, customized commission structure that combines Slab and Hybrid. To opt for a Custom commission structure, get in touch with your Affiliate Manager.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket or send an email directly to our Affiliate support team. Know some best alternative to WPengine when it comes to hosting.


  1. What is signup?

    Signup is a referral who becomes a trial user.

  2. What is a conversion?

    A conversion is a referral who upgrades the account and becomes a paying customer.

  3. Why does my transaction show as $0?

    The referral has signed up for a trial and has not become a paying customer yet.

  4. What is the maximum duration of cookie storage?

    The cookie gets stored for 90 days.

  5. Why is my initial commission/signup showing as pending?

    The signup transaction is approved when the referred customer has upgraded the account to full by authorizing his billing details and paid at least two invoices. If the referred customer is on trial and has not upgraded the account, you will receive no commissions for that referral.

  6. What is the approved commission?

    The commission gets approved when the referral has paid a minimum of 2 invoices. When this happens, your Sale commission’s status changes from pending to approved in the affiliate panel.

  7. What is a bonus transaction?

    The bonus transaction is earned as an extra commission for referring a new customer during an incentive offer within its due time.

  8. How is the bonus amount added for my sale?

    The bonus is divided into three separate transactions against your sale.

  9. How is the bonus transaction approved?

    Once your sale is approved, the first bonus transaction is also approved at that time. The remaining two bonus transactions will be approved in the following two months if the referred customer remains active during that period.

  10. When do you pay out the commission?

    Your affiliate commission is paid via PayPal once your monthly earnings reach $250 (approved commission). If you hit this threshold, your earnings will be transferred during the last week of each month. For this, log in to your Cloudways affiliate account and update the payout method to “Paypal” along with the Paypal email address in the Affiliate Profile form.

    We also send payments via Wire Transfer (only available for accounts earning $1000 approved commission or more per payout cycle). For this, log in to your Cloudways affiliate account and update the payout method to “Wire Transfer”. And the affiliate team will reach out to you in the last week of the month for the invoice and bank details.

  11. Can I add my Affiliate earnings to pay my web hosting bill?

    Yes, you can add the affiliate earnings to your Cloudways funds. Log in to your Cloudways affiliate account and update the payment method to “Funds Transfer” in the Affiliate Profile form.

    Note that the minimum threshold for funds transfer is $100 approved commission. This is processed along with payouts.

  12. My website is not hosted with Cloudways. Can I become an affiliate?

    Yes, you can become an affiliate simply by opening an affiliate account with us. To join our affiliate program, please sign up here. You are more than welcome to join the Cloudways Platform, launch a server and host as many sites with us as you wish.

  13. How do I contact you in case of issues or queries?

    You can contact us via our 24/7 Live Chat or send an email to our Affiliate Support team.

  14. I know I referred a new customer, but I can’t find them in my affiliate panel. What should I do?

    In this case, email us appropriate evidence (along with the email address of the referral used for sign-up) that our affiliate management team can evaluate. Once they give the go-ahead, the referral will be reflected in your affiliate panel.

  15. How much can I earn through your Affiliate Program?

    There is no limit to the amount you can earn or the number of customers you can bring in. The more customers you refer, the higher your commissions will be.

  16. How do I change my current commission structure?

    For this, log in to your Cloudways affiliate account, go to Commission Structure drop-down menu (available in the affiliate profile form) and select your desired structure. Once done, click the update button to save the changes. Note that these changes will be applicable from the start of the following month.

  17. When do the slabs reset?

    Slabs reset on the 1st of every month. For example, if you are on Slab 3 in the first month, your slab position will reset at the start of the second month.

  18. How soon can I expect to see the change in my commission structure?

    If you are on the Slab structure and request to change the structure in the middle of the month, the changes will not apply immediately. Instead, you will see the impact from the beginning of the following month.

  19. How can I track conversions from multiple channels?

    You can use our SubId tracking feature to track the clicks generated by all active channels. With this feature, you can know which channels produce the highest number of sign-ups and conversions.

  20. Am I allowed to run the PPC campaign around the Cloudways brand?

    We do allow our Affiliates to run PPC Campaigns with a few restrictions. All affiliates must include “Cloudways” in their negative keyword list and ensure they don’t bid directly on our Brand keywords, also known as TM (Trademark) Bidding. You cannot bid on keywords and phrases containing the “Cloudways” trademark or variations or misspellings of the trademarked term on Pay per Click or Pay per Impression campaigns on the search engines (Google, Yahoo, MSN, Ask, Bing, or others). You are not allowed to use the Cloudways Website(s) as a display URL in PPC ads and to direct-link or redirect to the Cloudways Website(s).

  21. What will happen to my commission from the previous commission policy?

    Your commissions from the referrals made before 10th May 2018 will be paid per the previous commission structure policy.

You now know how to join the Cloudways Affiliate Program and have a working knowledge of the commission structure and related FAQs. We highly recommend you check the Cloudways Affiliate terms and conditions to understand better how our program operates.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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