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How Do I Change My Billing Information?
How Do I Change My Billing Information?

This guide will help you update your billing/credit card information to pay for existing and future invoices.

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Written by Cloudways Product
Updated over a week ago

Table of Contents

This guide will help you update your billing/credit card information to pay for existing and future invoices.

Important

Our payment processor Adyen charges a $1 authorization fee to verify your credit card; however, the transaction is cancelled and reverted upon completion of the verification process.

How Do I Change My Billing Information?

The following steps will explain how to update your billing and credit card information.

Log in to your Cloudways Platform using your email address and password.

  1. From the top menu bar, click Profile.

  2. Now, select Account.

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  3. Select Payment & Address.

  4. To update payment details, such as payment address or credit card details, navigate to Payment Details and click Update Payment Address.

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  5. Now, you need to enter the payment address.

  6. Once done, click Next.

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  7. Now, you will be prompted to enter your updated credit card information. So, if you wish to update the card details, simply enter the card information.

  8. Finally, click Authorize.

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  9. If you wish to update the Billing Details, such as billing address or tax-related information, navigate to Billing Details and click Edit Billing Address.

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  10. Next, simply update the information you wish to update and click Save.

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If you wish to learn about fiscal taxes, your tax location & rate, how you update your tax location, and how to get a tax exemption, you may review this article for more information.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.


Pay for your invoices easily using our managed hosting platform. Update your billing information any time according to your preferences.

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