How to Manage Channels in CloudwaysBotAugust 17, 2016

In this KB:

  • What are channels?
  • How to add a channel
  • How to delete a channel


Channels allow users to subscribe to notifications of different selected events via collaboration mediums, such as Slack, Email, API and HipChat. You receive real-time alerts on your desired communication and collaboration channels across your team.

How to Add a Channel

Adding a new collaboration channel/medium is super-easy and consists of only a few clicks. Follow the steps below to add your favorite channel.

Click the tile icon on the top navigation menu, and then select CloudwaysBot icon.

Cloudways BOT Access

Head over to the Channels panel. The Channels page will give you an option to Add Channel. Click on it.
Cloudways BOT Channel ADD


Select desired option from the drop-down menu. In our example, we will select Slack.
Now enter the WebHook URL you copied from Slack.

The following screenshot is what should be on your screen now that you have followed all the steps.

Paste the URL in the URL field. Enter a name, set the status as Active, and select the events you want to receive the alerts about.

Note: If you want to know how to get the URLs read the following.
How to hook Slack with CloudwaysBot
How to hook HipChat with CloudwaysBot

Once you have filled up all the fields, click on Save and Test channel. The process is complete.

How to Delete a Channel

If you do not want to receive notifications for a Channel you added earlier, you can delete it in a few clicks by following the steps mentioned below.

Step 1: Select the channel you want to delete from your notifications panel
Delete Channel
Step 2: Click on the yellow edit marker in the bottom-right screen of your channel

Step 3: Select delete channel and type delete to complete the process
Delete Chanel

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