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Applicable to: Cloudways Autonomous only.
Cloudways Autonomous offers a hassle-free experience for managing your applications by handling all server and infrastructure tasks. However, circumstances may arise where you need to cancel your subscription.
Whether you are transitioning to a different service or no longer need Cloudways Autonomous's extensive capabilities, understanding how to manage and cancel your subscription is essential. This guide will provide you with detailed steps to unsubscribe from your Cloudways Autonomous plan easily.
If you are experiencing any problems or issues? Before unsubscribing, remember that our 24/7 support team is always available to assist you. Feel free to reach out via chat (Need a Hand > Send us a Message) or open a support ticket.
How to Unsubscribe from a Cloudways Autonomous Plan
Here's how you can unsubscribe from a Cloudways Autonomous plan.
Important
Please note that before you can unsubscribe, you must delete all applications associated with the plan.
Deleting the last application does not automatically cancel your subscription; you must manually unsubscribe if you no longer intend to use Cloudways Autonomous.
Log in to your Cloudways Platform using your email address and password.
From the left menu bar, select Cloudways Autonomous.
Next, click Plan Overview.
Now, here you will see all the important information about your current plan. Next, click Manage Plan.
Here, you can see all of Cloudways Autonomous's plans. Simply choose your desired plan and click Confirm Plan.
Next, select up to three reasons for unsubscribing from the Autonomous plan.
Once done, click Next.
Based on your chosen reasons, you may be asked to answer a few additional questions. Your valuable input helps us improve our services. Once done, click Next.
Next, click Unsubscribe Plan. If you prefer to discuss your cancellation or have any questions, you can click Book a Call to speak with a Cloudways Autonomous expert.
Finally, click Unsubscribe Plan.
Your plan will be unsubscribed immediately. If you wish to subscribe to Cloudways Autonomous again, please review this article.
That's it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.