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How to Send Alerts to Your Team Members via ChannelsJune 30, 2017

 

In this KB

  • How to add a team member via channels
  • Frequently Asked Questions

 

One of the exciting features of our smart CloudwaysBot is Channels. This feature helps you and your team receive real-time CloudwaysBot notifications on your favorite channels like Slack, HipChat, Email, etc. For example, if you are an account owner and would like your team members to deal with different application/server related alerts/recommendations, you can set Channels in CloudwaysBot for that.

Step 1: Access CloudwaysBot

Log into the Cloudways Platform with your credentials. Click on the top menu icon and then select CloudwaysBot.

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Step 2: Create a Channel

Head over to the Channels panel and click on Add Channel.

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From the Select Channel drop-down menu, select Email. Add your team members’ email address and name. Then select the events you would like your team member to receive notifications for. Then click on Save and Test Channel.

Alternatively, if your Team is using Slack or HipChat, you can select them as Channels from the drop-down menu and subscribe your Slack/HipChat for different CloudwaysBot Notifications events.

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Your team member(s) should now receive all notifications you have selected.

Frequently Asked Questions:

Are there any limits to the number of channels I can create?

There are no limits to the number of channels you create.

Are email notifications sent only to team members?

You can use this to send notifications to any email, not just team members.

You can read more about CloudwaysBot here.

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