Channels allow users to subscribe to notifications of different selected events via collaboration mediums, such as Slack and Email, API. You receive real-time alerts on your desired communication and collaboration channels across your team.

How to Add a Channel

Adding a new collaboration channel/medium is super-easy and consists of only a few clicks. Follow the steps below to add your favorite channel.

Step 1

Click on the top menu, and then select the CloudwaysBot icon.

Step 2

Head over to the Channels panel. The Channels page will give you an option to Add Channel. Click on it.

Step 3

Select the desired option from the drop-down menu. We have used Slack in our example.

Step 4

Now enter the WebHook URL you copied from Slack.

The following screenshot is what should be on your screen now that you have followed all the steps.

Step 5

Paste the URL in the URL field. Enter a name, set the status as Active, and select the events you want to receive the alerts on.

Important

If you want to know how to get the URLs then read the following.

How to hook Slack with CloudwaysBot

Once you have filled up all the fields, click on Save and Test channel. The process is complete.

How to Delete a Channel

If you do not want to receive notifications for a Channel you added earlier, you can delete it in a few clicks by following the steps mentioned below.

Step 1

Select the channel you want to delete from your notifications panel.

Step 2

Click on the circular grid icon in the bottom-right screen of your channel.

Step 3

Select Delete Channel and type delete to complete the process.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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