Need help moving your website or application to Cloudways?
With our Managed Application Migration service, our experts handle everything for you, from transferring files to configuring your application, so you enjoy a seamless, stress-free move with minimal downtime.
This guide will show you exactly how to request your managed migration on the Cloudways Platform.
Table of Contents:
What is Managed Application Migration?
Cloudways offers a Managed Application Migration service where our experts move your website or application to Cloudways for you.
You get one FREE managed migration with your account, ensuring a smooth transfer with no bugs or errors guaranteed.
How to Request a Managed Application Migration to Cloudways?
You can request a Managed Application Migration, where our Cloudways experts handle the entire process for you, ensuring a seamless transfer with minimal downtime.
Click here to learn more about the benefits of Cloudways' managed migration service.
Tip:
If you're a WordPress user, take advantage of the free Cloudways WordPress Migrator Plugin. Effortlessly move your WordPress or WooCommerce sites to Cloudways with unlimited, no-cost migrations to your WordPress application.
You get one FREE managed migration with your Cloudways account. Our team handles everything for you, ensuring a smooth, error-free transfer. You can request it using the built-in add-on if you have SSH, SFTP, FTP, cPanel, or hosting credentials. For downloadable backups, simply open a support ticket.
Note: Existing application data on the target will be overwritten. Follow the steps below to request your migration.
Steps to Request a Managed Application Migration
Follow these steps to request a Managed Application Migration on the new Cloudways Platform interface:
Step #1: Go to Add-ons
Log in to your Cloudways Platform.
On the main dashboard, find the Add Ons section.
Click on View All Addons to explore all available add-ons.
Step #2: Open Application Migration Add-on
In the Cloudways Partner Hub, locate Application Migration in the list of add-ons.
Click on Application Migration to view its details page.
Here you'll see the benefits, including 1 Free Migration with your account.
Step #3: Start the Migration Request
On the Application Migration page, review the information about the service.
Click on Submit Your Application at the bottom to begin your migration request.
Step #4: Select Your Application
In the Application Migration Request form, choose the Application you want to migrate into on Cloudways.
Select your Product (e.g., Flexible or Autonomous).
Click Next to continue.
Note:
If your application includes a subsite or nested app with a separate database, toggle “Does your application contain a subsite?” and enter its path. Subsites are treated as separate migrations and may incur additional charges.
Step #5: Enter Site Details
Enter your Application Domain Name (e.g., mydomain.com).
Add the Admin URL for your website’s control panel.
Provide your Admin Username and Password.
If your app includes a subsite, toggle the option and provide the subsite path.
For PHP or Laravel apps with a CMS/back office, toggle CMS/Backoffice Admin and enter details.
Click Next.
Step #6: Fill in Connection Details
Choose your Connection Type (SSH, SFTP, FTP, cPanel, or Other Hosting).
Enter your Username, Password, Host/IP Address, and Port.
If you want to migrate your MySQL database, provide phpMyAdmin Username, Password, and URL. It is only valid for SFTP and FTP-based connections.
Enter the username for the phpMyAdmin connection.
Enter the password for the phpMyAdmin connection.
Enter the PHPMyAdmin URL. [e.g., http://www.yourdomainname.com:2083/3rdparty/phpMyAdmin/index.php)
Click Next to proceed.
Step #7: Add Additional Details
If you have your own SSL Certificate, check the box to reveal:
CRT Content (paste your public certificate)
KEY Content (paste your private key)
Specify any Specific Checks you want the team to perform (e.g., Add to Cart, Login Process).
Add any Additional Notes for the migration team (e.g., Force HTTPS redirection).
Review all entries carefully.
Once all details are filled in, click Submit to send your migration request.
A Cloudways support engineer will reach out within 48 hours to discuss the schedule and next steps.
Important Notes:
Data you enter in the migration form will be deleted after 30 days.
If you have downloadable application files or databases, please open a support ticket to track your migration request.
Managed migration isn’t available during the trial period—upgrade your account to claim your free migration.
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That’s it! We hope this article was helpful.
Need Help?
If you need assistance, feel free to:
Visit the Cloudways Support Center
Chat with us: Need a Hand > Send us a Message
Or create a support ticket anytime.
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