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How to Find Application Information

Want to know more about your application? Here’s how you can find your application information available on the Cloudways Platform.

Emmad avatar
Written by Emmad
Updated over a week ago

Table of Contents

Your web application information is essential to you as it helps you log in to your website admin panel and remotely connect to your server.

In this article, we will show you how to locate your application information available on the Cloudways Platform.

How to Find Application Information

First of all, please select your platform:

Cloudways Flexible

Step #1 — Navigate to Your Application

Log in to your Cloudways Platform using your credentials.

  1. From the top menu bar, open Servers.

  2. Then, choose the server where your desired application is deployed.

    Classic Interface

    New Interface

  3. Next, click www.

  4. Choose your application’s name.

    Classic Interface

    New Interface

Step #2 — View Application Details

Under Application Management, select Access Details. Here you will find the following information:

  1. Application URL — It is your website URL, e.g., mysite.com.

  2. Admin Panel — It contains the URL to access the admin panel (backend) of your application, along with its login credentials.

  3. MySQL Access — This section contains the database name, username, and password. This section contains the database name, username, and password. Cloudways supports several methods to remotely access your databases, such as using MySQL client and MySQL Workbench.

  4. Public IP — It is the IP address of your server.

  5. Application Credentials — Application Credentials give SFTP/SSH access to a specific application on a server.

    Classic Interface

    New Interface

    You may also need to know the application folder name on the server when remotely connecting to your server using SFTP/SSH. Here’s how you can find it.

  6. Under Application Management, visit Application Information.

  7. Here, you will find your Application Folder Name.

    Tip

    You can also rename your application folder to a meaningful name.

    Classic Interface

    New Interface

Important

Please note that each application on any server will inherit any settings or restrictions from the respective hosting server - such as disk space availability, PHP version, and memory availability.

Cloudways Autonomous

Step #1 — Navigate to Your Application

Log in to your Cloudways Platform using your email address and password.

  1. From the top menu bar, open Applications.

  2. Then, choose your desired application.

Step #2 — View Application Details

Here, you will find the following information:

  1. Application URL — It is your website URL, e.g., mysite.com.

  2. Admin Panel — Click View Credentials. It contains the URL to access the admin panel (backend) of your application, along with its login credentials.

  3. MySQL Access — Next, click Manage Access and navigate to Database. This section contains the database name, username, and password. Cloudways supports a method to remotely access your databases, such as using MySQL Workbench.

  4. Host — Next, navigate to SSH/SFTP where you will find the host of your application.

  5. Application Credentials — Application Credentials give SFTP/SSH access to your application.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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