Cloudways

Cloudways Product

Dedicated Cloudways product section for administering server and website. Search for your topic and get help from Cloudways.

Administering Server and Website

Want to know more about your application? Here’s how you can find your application information available on the Cloudways Platform.

How to Find Application Information

Can’t find your application folder name on Cloudways? Here’s a step-by-step guide on how you can find it.

Where Do I Find My Application Folder Name?

In this article, you will learn about different web applications’ compatibility with different PHP versions available on Cloudways.

PHP Compatibility on Cloudways Platform

This article will provide information about the base packages available with your Cloudways server with the default Debian 10 distribution.

Which Base Packages are Deployed With a Cloudways Server?

The following steps will demonstrate how you can start, stop, and restart your server through the Cloudways Platform.

Which Actions Can I Perform on My Server?

https://support.cloudways.com/en/collections/3185929-administering-server-and-website

How to Rename Your Web Application Folder

Here’s a step-by-step guide on how to stop access to an application on the Cloudways platform.

How to Stop Access to an Application

Basics

In this post, we’ve shared how to install and use Composer and choose the pieces from each framework.

How to Install and Use Composer

Here, we will quickly review the process of WordPress Multisite setup on top of the Cloudways Platform.

How to Set Up a WordPress Multisite on Cloudways

In this guide, you will learn how to install the latest Magento 2.4.x on your Cloudways server in just a few clicks.

How to Deploy Magento 2 on Cloudways

This simple KB will help you deploy Laravel applications on Cloudways managed servers with just a few clicks.

How to Deploy Laravel Project on Cloudways Server

This guide will assist you in learning about Supervisord and how you could install it for your Laravel applications.

How to Configure Laravel Supervisord on Cloudways

Following are the steps you need to perform to use GeoIP with your application on Cloudways.

How to Use GeoIP with your Application

How to Request a Managed Application Upgrade

Following are the steps to launch a separate PHPStack application when installing PHPMyAdmin on the current server.

How to Install PHPMyAdmin on Cloudways

This guide will show you how to enable PHP-FPM on your existing servers at Cloudways.

How to Install PHP-FPM on Existing Servers

Want to configure Elasticsearch on Cloudways? Here’s a step-by-step guide for you.

How to Configure Elasticsearch on Cloudways

Learn how to use Node Modules on your Cloudways application. Cloudways Knowledgebase.

How to Use Node Modules on Cloudways

Learn how to move a subsite from a WordPress multisite to a new single installation.

Move a Subsite From a WordPress Multisite to a New Single Installation

A comprehensive guide on how to install and configure CodeIgniter 3.x or later on Cloudways Server.

How to install CodeIgniter 3.x on Cloudways server

In this guide, we’ll show you how to enable Zend Guard Loader in Cloudways with just a few steps.

How to Enable Zend Guard Loader in Cloudways

Configuring Application and Packages

[Video Tutorial] Learn how to connect your application using SSH and SFTP on Cloudways.

Guide to Connecting to Your Application Using SSH/SFTP

Learn the difference between Master and Application credentials on the Cloudways Platform (Adding, Deleting, and Modifying credentials).

Difference between Master and Application Credentials

This KB article explains how to launch an SSH terminal from the Cloudways platform without using any third-party client.

How to Launch an SSH Terminal from the Cloudways Platform

Want to enable SSH Access for multiple users on Cloudways? Here’s how you can do this.

How to Enable SSH Access for Application Users

In this article, you will learn how to connect to your application using the SSH Keys on Windows and Linux/macOS.

Why Should You Set Up SSH Keys?

In this KB, we will explain how you can restrict SSH and SFTP access to specific IP addresses on the Cloudways Platform.

How to Manage IP Access for SSH and SFTP Connections

Connecting to Application Remotely

Backup is not just a feature but a business requirement to avoid loss and unforeseen situations. Learn how you can do it on Server-level.

How to Configure a Server-level Backup

This article will help you backup an on-demand application instead of the whole server at Cloudways.

How to Backup a Specific Application

Can you recover a deleted application or server on Cloudways? Here’s everything you need to know.

Recover a Deleted Application or Server

Want to roll back to a previous update? Here’s how you can do a Point-in time restore of your Cloudways application.

How to Do a Point-in-time Restore of Your Application

This article will instruct you on how to download the backups of the application(s) to your local computer.

How to Download the Backup of Your Application

A step by step guide on how to take a snapshot of a server on the Cloudways Platform.

How to Take a Snapshot of a Server

How Long Does Cloudways Keep a Backup of Deleted Server? Here's everything you need to know.

How Long Does Cloudways Keep a Backup of Deleted Server

Cloudways FAQs - Will My Old Point-in-time Backups be Available When My Server is Recovered?

Will My Old Point-in-time Backups be Available When My Server is Recovered?

Will IP Address(es) be Changed on the Recovery of My Deleted Server(s)? Here's what you need to know.

Will IP Address(es) be Changed on the Recovery of My Deleted Server(s)?

Backup, Recover, and Restore

A comprehensive guide on how you can manage the services section on the Cloudways platform.

What Can I Do in the Manage Services Section?

Learn how to manage server settings on your Cloudways platform. Basic to Advanced setting configuration.

How to Manage Your Server Settings

The following steps will help you optimize your server disk space on Cloudways.

Optimize Your Server Disk Space

In this guide, we will explain how to upgrade your Magento version from Magento 2.0.x to Magento 2.1.x – 2.2.x using Command-Line Interface.

How to Upgrade Magento 2 via CLI in Cloudways

A complete guide on how you can upgrade to PHP version 7.X or later.

How to Upgrade PHP 7.x Version on Cloudways

Learn how you can upgrade the default version of PHP to PHP 8.x or later.

How to Upgrade to PHP 8.x Version on Cloudways

In this article, you will learn about upgrading the MySQL database to MariaDB using the Cloudways Platform.

How to Upgrade MySQL Database to MariaDB

This guide will help you change PHP-related settings for FPM-enabled servers using the PHP Settings editor.

How to Change PHP-FPM Settings

Everything you need to know about .htaccess File. Learn how to connect, access, Block, rewrite, redirect, and customize htaccess file.

What Can I Do With an .htaccess File?

A comprehensive guide on how you can set up a robot.txt file for your website.

How to Setup robots.txt for Your Website

This guide explains how you can change the web root of your web application. Any custom web root folder must be within public_html.

How to Change the Web Root of an Application

Want to enable CORS Headers for your application on Cloudways? Here’s how you can do this.

How to Enable CORS Headers for Your Application

A step-by-step guide on how to enable CGI script execution on your Cloudways Server [With Images].

Enable CGI Scripts Execution on Your Cloudways Server

Tweaking Settings and Optimization

Learn how you can scale servers on the Cloudways Platform with more hardware features.

Guide to Scale Servers on the Cloudways Platform

If you are running out of disk space and if all you require is more storage space, then block storage is the option you are looking at.

How to Use DigitalOcean Block Storage at Cloudways

Upscaling Server

Are you tired of manually updating your WordPress site? Learn how to automate the process using Cloudways SafeUpdates.

How to Automate Your WordPress Updates Using SafeUpdates

In this article, you will learn how to set the session path for your applications using the Cloudways Platform.

Setting up the Session Path from the Cloudways Platform

Want to manage WordPress with WP-CLI? Hee’s how to launch and connect using the Cloudways Platform.

How to Manage WordPress With WP-CLI

In this article, you will learn how to manually update the WordPress application domain name using WordPress CLI.

How to Manually Update WordPress Application Domain Name

In this guide, we will demonstrate how you can manage users and their roles using the WordPress Admin Panel.

Managing Users and Roles Using WordPress Admin Panel

Here’s how you can manage users' roles using WordPress CLI - With commands listing.

Managing Users and Roles Using WordPress CLI

This knowledgebase article will educate you on how you can create a new WordPress Admin User using the database.

How to Create a New WordPress Admin User Using Database

This KB article will instruct you on how to change the WordPress user password and update it if required.

How to Reset WordPress User Password Using WordPress CLI

In this article, you will learn what the Search and Replace function of WordPress CLI is and how to use this feature.

How to Use the Search and Replace Function of WP-CLI

This KB will coach you on how to clear the WordPress Object Cache using WordPress CLI.

How to Clear the WordPress Object Cache

This guide will teach you how to apply Magento patches on your web store(s) with just a few steps.

How to Apply Magento Patches

Application Management

Super useful - Learn how you can protect your WordPress site using Bot Production from Cloudways.

Protect Your WordPress Site Using Bot Protection

Did you forget your WordPress/Magento admin password or want to change your existing password? Don’t worry, here's how you can restore it.

How to Change Your Application Admin Password

A comprehensive guide on how to set up Sucuri Antivirus on Cloudways.

How to Set Up Sucuri Antivirus on Cloudways

A comprehensive guide on how you can use the new Cloudways platform feature Relic APM to monitor your application [With Images].

How to Use New Relic APM to Monitor Your Applications

Learn how to setup the Sucuri website security firewall on Cloudways.

How to Setup Sucuri Website Security Firewall on Cloudways

In this article, you will learn about blocking direct web traffic of the default application pointed toward the server’s IP address.

How to Block Direct Web Traffic Pointed Towards Server’s IP

Learn how to block random domains pointing to your server using Cloudways default application control.

How to Block Random Domains Pointing to Your Server

A comprehensive guide on how to restrict the direct access to WordPress PHP files.

Restrict Direct Access to WordPress PHP Files

A comprehensive step-by-step guide on how to enable/disable XMLRPC access from the Cloudways Platform.

Disable XMLRPC in WordPress Applications

A detailed post on how to schedule server maintenance activity on Cloudways to prevent many performance and server-level issues.

How to Schedule Server Maintenance Activity at Cloudways

Here’s how you can secure app configuration files in the private_html Folder.

Securing App Configuration Files in private_html Folder

Securing Your Server and Application

Want to clone a full server and replicate all operations and applications? Here’s how you can do this.

How to Clone Your Server

A comprehensive guide on how you can clone an application on a Cloudways server.

How Do I Clone an Application on My Server?

If you ever decide to completely move one server from your account to another Cloudways account, this feature is for you.

How to Transfer a Server to Another Cloudways Account

Transferring or Cloning Server and Application

In this guide, we will explain how to schedule a cron job for your application(s) from the Cloudways Platform.

How to Create Cron Jobs on Cloudways

This KB article will provide you with an overview of what Cron Jobs are and why they are used.

How to Disable WP-Cron

This KB article will provide you with information about Cron Jobs and its usage with just a few steps.

How to List WP-Cron Events Using WordPress CLI?

In this guide, we will explain how to schedule and run tasks (cron jobs) automatically with the help of the cron command.

How to Add a Cron Job via SSH

A comprehensive guide on how to reindex Magento Data via Cron Job.

Reindexing Magento Data via a Cron Job

Managing Cron Jobs

How to Create a Staging Environment

This KB will explain how you can test your site(s) locally after migrating your site(s) onto your new Cloudways server.

Test New Cloudways Application via Local Hosts File Changes

A step-by-step process (with images) on how you can deploy code to your application using your Git repositories.

Deploy Code to Your Application Using Git

This guide will assist you in how to deploy code to your application using Git commands with just a few steps.

Using Git via Command Line

3 easy steps to automatically deploy from Git to Server using Webhooks [with code example].

Automatically Deploy From Git to Server Using Webhooks

Learn how to create a Magento custom Maintenance page on Cloudways with just a few steps.

How to create Magento Custom Maintenance Page

Deployment and Staging Management

Cloudways offer three methods for accessing MySQL database. Here’s how you can configure them.

Which Method Should I Use to Access MySQL Databases?

A comprehensive guide on how to set up MySQL Remote Connection to your Database.

How to Setup MySQL Remote Connection to Database

In this article, we will discuss what MySQL and MariaDB are, their differences, and why Cloudways chose to move to MariaDB from MySQL.

Why is MariaDB the Cloudways’ Choice for the Database?

In order to allow MySQL database connections, you need to add the IP from which you wish to set up the connection. Here’s how you can do it.

How to Whitelist IP Addresses for Remote MySQL Connections

In this KB, you will learn what is DBMS and also how to use the Cloudways Database Manager to manage the databases you own.

Manage Your Databases Using the Cloudways Database Manager

This KB will demonstrate how you can import and export your MySQL/MariaDB database using WordPress CLI.

How to Import and Export MySQL Database Using WordPress CLI

Want to find out how to manage your database using MySQL Workbench? Here’s a step-by-step guide for you.