Administering Server and Website | Cloudways Help Center

Basics

How to Find Application Information

Want to know more about your application? Here’s how you can find your application information available on the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

Where Do I Find My Application Folder Name?

Can’t find your application folder name on Cloudways? Here’s a step-by-step guide on how you can find it.

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Updated over a week ago

PHP Compatibility on Cloudways Platform

In this article, you will learn about different web applications’ compatibility with different PHP versions available on Cloudways.

Written by Cloudways Product
Updated over a week ago

Which Base Packages are Deployed With a Cloudways Server?

This article will provide information about the base packages available with your Cloudways server with the default Debian 10 distribution.

Written by Cloudways Product
Updated over a week ago

Which Actions Can I Perform on My Server?

The following steps will demonstrate how you can start, stop, and restart your server through the Cloudways Platform.

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Updated over a week ago

How to Rename Your Web Application Folder

https://support.cloudways.com/en/collections/3185929-administering-server-and-website

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Updated over a week ago

How to Stop Access to an Application

Here’s a step-by-step guide on how to stop access to an application on the Cloudways platform.

Written by Cloudways Product
Updated over a week ago

Configuring Application and Packages

How to Install and Use Composer

In this post, we’ve shared how to install and use Composer and choose the pieces from each framework.

Written by Cloudways Product
Updated over a week ago

How to Set Up a WordPress Multisite on Cloudways

Here, we will quickly review the process of WordPress Multisite setup on top of the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Deploy Magento 2 on Cloudways

In this guide, you will learn how to install the latest Magento 2.4.x on your Cloudways server in just a few clicks.

Written by Cloudways Product
Updated over a week ago

How to Deploy Laravel Project on Cloudways Server

This simple KB will help you deploy Laravel applications on Cloudways managed servers with just a few clicks.

Written by Cloudways Product
Updated over a week ago

How to Configure Laravel Supervisord on Cloudways

This guide will assist you in learning about Supervisord and how you could install it for your Laravel applications.

Written by Cloudways Product
Updated over a week ago

How to Use GeoIP with your Application

Following are the steps you need to perform to use GeoIP with your application on Cloudways.

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Updated over a week ago

How to Request a Managed Application Upgrade

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How to Install PHPMyAdmin on Cloudways

Following are the steps to launch a separate PHPStack application when installing PHPMyAdmin on the current server.

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Updated over a week ago

How to Install PHP-FPM on Existing Servers

This guide will show you how to enable PHP-FPM on your existing servers at Cloudways.

Written by Cloudways Product
Updated over a week ago

How to Configure Elasticsearch on Cloudways

Want to configure Elasticsearch on Cloudways? Here’s a step-by-step guide for you.

Written by Cloudways Product
Updated over a week ago

How to Use Node Modules on Cloudways

Learn how to use Node Modules on your Cloudways application. Cloudways Knowledgebase.

Written by Cloudways Product
Updated over a week ago

Move a Subsite From a WordPress Multisite to a New Single Installation

Learn how to move a subsite from a WordPress multisite to a new single installation.

Written by Cloudways Product
Updated over a week ago

How to install CodeIgniter 3.x on Cloudways server

A comprehensive guide on how to install and configure CodeIgniter 3.x or later on Cloudways Server.

Written by Cloudways Product
Updated over a week ago

How to Enable Zend Guard Loader in Cloudways

In this guide, we’ll show you how to enable Zend Guard Loader in Cloudways with just a few steps.

Written by Cloudways Product
Updated over a week ago

Connecting to Application Remotely

Guide to Connecting to Your Application Using SSH/SFTP

[Video Tutorial] Learn how to connect your application using SSH and SFTP on Cloudways.

Written by Cloudways Product
Updated over a week ago

Difference between Master and Application Credentials

Learn the difference between Master and Application credentials on the Cloudways Platform (Adding, Deleting, and Modifying credentials).

Written by Cloudways Product
Updated over a week ago

How to Launch an SSH Terminal from the Cloudways Platform

This KB article explains how to launch an SSH terminal from the Cloudways platform without using any third-party client.

Written by Cloudways Product
Updated over a week ago

How to Enable SSH Access for Application Users

Want to enable SSH Access for multiple users on Cloudways? Here’s how you can do this.

Written by Cloudways Product
Updated over a week ago

Why Should You Set Up SSH Keys?

In this article, you will learn how to connect to your application using the SSH Keys on Windows and Linux/macOS.

Written by Cloudways Product
Updated over a week ago

How to Manage IP Access for SSH and SFTP Connections

In this KB, we will explain how you can restrict SSH and SFTP access to specific IP addresses on the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

Backup, Recover, and Restore

How to Configure a Server-level Backup

Backup is not just a feature but a business requirement to avoid loss and unforeseen situations. Learn how you can do it on Server-level.

Written by Cloudways Product
Updated over a week ago

How to Backup a Specific Application

This article will help you backup an on-demand application instead of the whole server at Cloudways.

Written by Cloudways Product
Updated over a week ago

Recover a Deleted Application or Server

Can you recover a deleted application or server on Cloudways? Here’s everything you need to know.

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Updated over a week ago

How to Do a Point-in-time Restore of Your Application

Want to roll back to a previous update? Here’s how you can do a Point-in time restore of your Cloudways application.

Written by Cloudways Product
Updated over a week ago

How to Download the Backup of Your Application

This article will instruct you on how to download the backups of the application(s) to your local computer.

Written by Cloudways Product
Updated over a week ago

How to Take a Snapshot of a Server

A step by step guide on how to take a snapshot of a server on the Cloudways Platform.

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Updated over a week ago

How Long Does Cloudways Keep a Backup of Deleted Server

How Long Does Cloudways Keep a Backup of Deleted Server? Here's everything you need to know.

Written by Cloudways Product
Updated over a week ago

Will My Old Point-in-time Backups be Available When My Server is Recovered?

Cloudways FAQs - Will My Old Point-in-time Backups be Available When My Server is Recovered?

Written by Cloudways Product
Updated over a week ago

Will IP Address(es) be Changed on the Recovery of My Deleted Server(s)?

Will IP Address(es) be Changed on the Recovery of My Deleted Server(s)? Here's what you need to know.

Written by Cloudways Product
Updated over a week ago

Tweaking Settings and Optimization

What Can I Do in the Manage Services Section?

A comprehensive guide on how you can manage the services section on the Cloudways platform.

Written by Cloudways Product
Updated over a week ago

How to Manage Your Server Settings

Learn how to manage server settings on your Cloudways platform. Basic to Advanced setting configuration.

Written by Cloudways Product
Updated over a week ago

Optimize Your Server Disk Space

The following steps will help you optimize your server disk space on Cloudways.

Written by Cloudways Product
Updated over a week ago

How to Upgrade Magento 2 via CLI in Cloudways

In this guide, we will explain how to upgrade your Magento version from Magento 2.0.x to Magento 2.1.x – 2.2.x using Command-Line Interface.

Written by Cloudways Product
Updated over a week ago

How to Upgrade PHP 7.x Version on Cloudways

A complete guide on how you can upgrade to PHP version 7.X or later.

Written by Cloudways Product
Updated over a week ago

How to Upgrade to PHP 8.x Version on Cloudways

Learn how you can upgrade the default version of PHP to PHP 8.x or later.

Written by Cloudways Product
Updated over a week ago

How to Upgrade MySQL Database to MariaDB

In this article, you will learn about upgrading the MySQL database to MariaDB using the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Change PHP-FPM Settings

This guide will help you change PHP-related settings for FPM-enabled servers using the PHP Settings editor.

Written by Cloudways Product
Updated over a week ago

What Can I Do With an .htaccess File?

Everything you need to know about .htaccess File. Learn how to connect, access, Block, rewrite, redirect, and customize htaccess file.

Written by Cloudways Product
Updated over a week ago

How to Setup robots.txt for Your Website

A comprehensive guide on how you can set up a robot.txt file for your website.

Written by Cloudways Product
Updated over a week ago

How to Change the Web Root of an Application

This guide explains how you can change the web root of your web application. Any custom web root folder must be within public_html.

Written by Cloudways Product
Updated over a week ago

How to Enable CORS Headers for Your Application

Want to enable CORS Headers for your application on Cloudways? Here’s how you can do this.

Written by Cloudways Product
Updated over a week ago

Enable CGI Scripts Execution on Your Cloudways Server

A step-by-step guide on how to enable CGI script execution on your Cloudways Server [With Images].

Written by Cloudways Product
Updated over a week ago

Upscaling Server

Guide to Scale Servers on the Cloudways Platform

Learn how you can scale servers on the Cloudways Platform with more hardware features.

Written by Cloudways Product
Updated over a week ago

How to Use DigitalOcean Block Storage at Cloudways

If you are running out of disk space and if all you require is more storage space, then block storage is the option you are looking at.

Written by Cloudways Product
Updated over a week ago

Application Management

How to Automate Your WordPress Updates Using SafeUpdates

Are you tired of manually updating your WordPress site? Learn how to automate the process using Cloudways SafeUpdates.

Written by Cloudways Product
Updated over a week ago

Setting up the Session Path from the Cloudways Platform

In this article, you will learn how to set the session path for your applications using the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Manage WordPress With WP-CLI

Want to manage WordPress with WP-CLI? Hee’s how to launch and connect using the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Manually Update WordPress Application Domain Name

In this article, you will learn how to manually update the WordPress application domain name using WordPress CLI.

Written by Cloudways Product
Updated over a week ago

Managing Users and Roles Using WordPress Admin Panel

In this guide, we will demonstrate how you can manage users and their roles using the WordPress Admin Panel.

Written by Cloudways Product
Updated over a week ago

Managing Users and Roles Using WordPress CLI

Here’s how you can manage users' roles using WordPress CLI - With commands listing.

Written by Cloudways Product
Updated over a week ago

How to Create a New WordPress Admin User Using Database

This knowledgebase article will educate you on how you can create a new WordPress Admin User using the database.

Written by Cloudways Product
Updated over a week ago

How to Reset WordPress User Password Using WordPress CLI

This KB article will instruct you on how to change the WordPress user password and update it if required.

Written by Cloudways Product
Updated over a week ago

How to Use the Search and Replace Function of WP-CLI

In this article, you will learn what the Search and Replace function of WordPress CLI is and how to use this feature.

Written by Cloudways Product
Updated over a week ago

How to Clear the WordPress Object Cache

This KB will coach you on how to clear the WordPress Object Cache using WordPress CLI.

Written by Cloudways Product
Updated over a week ago

How to Apply Magento Patches

This guide will teach you how to apply Magento patches on your web store(s) with just a few steps.

Written by Cloudways Product
Updated over a week ago

Securing Your Server and Application

Protect Your WordPress Site Using Bot Protection

Super useful - Learn how you can protect your WordPress site using Bot Production from Cloudways.

Written by Cloudways Product
Updated over a week ago

How to Change Your Application Admin Password

Did you forget your WordPress/Magento admin password or want to change your existing password? Don’t worry, here's how you can restore it.

Written by Cloudways Product
Updated over a week ago

How to Set Up Sucuri Antivirus on Cloudways

A comprehensive guide on how to set up Sucuri Antivirus on Cloudways.

Written by Cloudways Product
Updated over a week ago

How to Use New Relic APM to Monitor Your Applications

A comprehensive guide on how you can use the new Cloudways platform feature Relic APM to monitor your application [With Images].

Written by Cloudways Product
Updated over a week ago

How to Setup Sucuri Website Security Firewall on Cloudways

Learn how to setup the Sucuri website security firewall on Cloudways.

Written by Cloudways Product
Updated over a week ago

How to Block Direct Web Traffic Pointed Towards Server’s IP

In this article, you will learn about blocking direct web traffic of the default application pointed toward the server’s IP address.

Written by Cloudways Product
Updated over a week ago

How to Block Random Domains Pointing to Your Server

Learn how to block random domains pointing to your server using Cloudways default application control.

Written by Cloudways Product
Updated over a week ago

Restrict Direct Access to WordPress PHP Files

A comprehensive guide on how to restrict the direct access to WordPress PHP files.

Written by Cloudways Product
Updated over a week ago

Disable XMLRPC in WordPress Applications

A comprehensive step-by-step guide on how to enable/disable XMLRPC access from the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Schedule Server Maintenance Activity at Cloudways

A detailed post on how to schedule server maintenance activity on Cloudways to prevent many performance and server-level issues.

Written by Cloudways Product
Updated over a week ago

Securing App Configuration Files in private_html Folder

Here’s how you can secure app configuration files in the private_html Folder.

Written by Cloudways Product
Updated over a week ago

Transferring or Cloning Server and Application

How to Clone Your Server

Want to clone a full server and replicate all operations and applications? Here’s how you can do this.

Written by Cloudways Product
Updated over a week ago

How Do I Clone an Application on My Server?

A comprehensive guide on how you can clone an application on a Cloudways server.

Written by Cloudways Product
Updated over a week ago

How to Transfer a Server to Another Cloudways Account

If you ever decide to completely move one server from your account to another Cloudways account, this feature is for you.

Written by Cloudways Product
Updated over a week ago

Managing Cron Jobs

How to Create Cron Jobs on Cloudways

In this guide, we will explain how to schedule a cron job for your application(s) from the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Disable WP-Cron

This KB article will provide you with an overview of what Cron Jobs are and why they are used.

Written by Cloudways Product
Updated over a week ago

How to List WP-Cron Events Using WordPress CLI?

This KB article will provide you with information about Cron Jobs and its usage with just a few steps.

Written by Cloudways Product
Updated over a week ago

How to Add a Cron Job via SSH

In this guide, we will explain how to schedule and run tasks (cron jobs) automatically with the help of the cron command.

Written by Cloudways Product
Updated over a week ago

Reindexing Magento Data via a Cron Job

A comprehensive guide on how to reindex Magento Data via Cron Job.

Written by Cloudways Product
Updated over a week ago

Deployment and Staging Management

How to Create a Staging Environment

Written by Cloudways Product
Updated over a week ago

Test New Cloudways Application via Local Hosts File Changes

This KB will explain how you can test your site(s) locally after migrating your site(s) onto your new Cloudways server.

Written by Cloudways Product
Updated over a week ago

Deploy Code to Your Application Using Git

A step-by-step process (with images) on how you can deploy code to your application using your Git repositories.

Written by Cloudways Product
Updated over a week ago

Using Git via Command Line

This guide will assist you in how to deploy code to your application using Git commands with just a few steps.

Written by Cloudways Product
Updated over a week ago

Automatically Deploy From Git to Server Using Webhooks

3 easy steps to automatically deploy from Git to Server using Webhooks [with code example].

Written by Cloudways Product
Updated over a week ago

How to create Magento Custom Maintenance Page

Learn how to create a Magento custom Maintenance page on Cloudways with just a few steps.

Written by Cloudways Product
Updated over a week ago

Connecting and Managing Database

Which Method Should I Use to Access MySQL Databases?

Cloudways offer three methods for accessing MySQL database. Here’s how you can configure them.

Written by Cloudways Product
Updated over a week ago

How to Setup MySQL Remote Connection to Database

A comprehensive guide on how to set up MySQL Remote Connection to your Database.

Written by Cloudways Product
Updated over a week ago

Why is MariaDB the Cloudways’ Choice for the Database?

In this article, we will discuss what MySQL and MariaDB are, their differences, and why Cloudways chose to move to MariaDB from MySQL.

Written by Cloudways Product
Updated over a week ago

How to Whitelist IP Addresses for Remote MySQL Connections

In order to allow MySQL database connections, you need to add the IP from which you wish to set up the connection. Here’s how you can do it.

Written by Cloudways Product
Updated over a week ago

Manage Your Databases Using the Cloudways Database Manager

In this KB, you will learn what is DBMS and also how to use the Cloudways Database Manager to manage the databases you own.

Written by Cloudways Product
Updated over a week ago

How to Import and Export MySQL Database Using WordPress CLI

This KB will demonstrate how you can import and export your MySQL/MariaDB database using WordPress CLI.

Written by Cloudways Product
Updated over a week ago

How to manage your database using MySQL Workbench

Want to find out how to manage your database using MySQL Workbench? Here’s a step-by-step guide for you.

Written by Cloudways Product
Updated over a week ago

How Do I Provide More than One Database for My Application?

A step-by-step guide on how you can provide more than one database for your application on the Cloudways Platform.

Written by Cloudways Product
Updated over a week ago

How to Split MySQL Database Dumps into Tables

Learn how to split MySQL database dumps into tables for better security, flexibility, and data efficiency.

Written by Cloudways Product
Updated over a week ago

How Do I Split My Existing Database into Tables?

To split your existing database into tables, you need to access your server via an SSH connection. Here are the detailed steps.

Written by Cloudways Product
Updated over a week ago

FAQs

Why Can't I Have Root Access to My Server?

In this article, you will learn why Cloudways does not allow root access and what is offered as an alternative to that.

Written by Cloudways Product
Updated over a week ago

Why Can't I Use My Own Cloud Account Credentials?

On top of not being able to get root access to your servers, you can’t use your own cloud credentials either. Here's why!

Written by Cloudways Product
Updated over a week ago

How to Distribute Multiple Sites on Your Cloudways Servers

Here's how you can distribute multiple sites on your Cloudways servers.

Written by Cloudways Product
Updated over a week ago

Do I Choose WooCommerce or WordPress?

Can’t decide WooCommerce or WordPress? Here’s what you need to know.

Written by Cloudways Product
Updated over a week ago