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How to Stop Access to an Application
How to Stop Access to an Application

Here’s a step-by-step guide on how to stop access to an application on the Cloudways platform.

Emmad avatar
Written by Emmad
Updated over a week ago

Table of Contents

Based on feedback from our community, we have added a new feature to disable access to an application. Once disabled, you will not be able to access it over the web, SFTP/SSH access will be removed and any cron jobs for the application will be stopped. The following steps will explain how to stop access to an application.

How to Stop Access to an Application

Step 1: Go to Application Management

Log into the Cloudways Platform with your credentials. Click on Applications in the top menu bar and select your target application from the list.

Step 2: Stop Application Access

  1. Under the Application Management area, click on the Applications Settings section.

  2. Then, click on the Disable button under the Application Access option and confirm.

From that moment, the website (via dummy app URL as well as mapped domain) will not be accessible.

Important Notes

Stopping an application will:

  • Disable website access on browsers so the website will no longer be accessible.

  • Suspend SFTP/SSH access to the application via application credentials. However, the master user will continue to have access to the application’s directory.

  • Stop the execution of Cron jobs that are set on the application.

  • Other services including server backups of stopped application(s) and database services will remain functional.

  • You can re-enable web application access through the same option.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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