As it is already known, we do not provide root access to the servers. To compensate for that, we offer the option to control a number of server parameters via the Server Settings section.

You have basic and advanced parameters, and more can be requested on our feedback page.

How to Manage Your Server Settings

Step 1: Go to Server Management

Log into the Cloudways Platform with your credentials. Click on Servers in the top menu bar. Then, select the target server from the list.

Step 2(a): Server Settings (Basic)

Now, click on Settings & Packages and then click on the Basic tab.

You have here different basic settings that you can control. Simply update the desired setting and save. Hover the mouse over the question mark icon for more information about a specific setting. In the Basic tab, you may increase Execution Limit, Upload Size Limit and Memory Limit, etc… according to your requirement.


For PHP settings per application, use the PHP settings editor (for FPM servers) or .htaccess (for non-FPM servers).

Step 2(b): Server Settings (Advanced)

In the advanced tab, you have additional settings at your disposal and are grouped by the package (PHP, Nginx, Apache …). Hover the mouse over the question mark icon for more information about a specific setting. Make sure to save when you have configured the settings.

PHP Settings
In the Advanced tab for PHP Settings, you may change Max Input Variables, Max Input Time, APC Memory & Opcache Memory and etc.

MySQL Settings
For MySQL, all the parameters are set to default as per our recommendation, but you may change it anytime. We highly recommend taking a backup of your application/site before making any further changes.

Apache Settings
As for Apache, you can set any Default Application that requires processing first on the web server (optional).

Nginx Settings
Static Cache Expiry is set to 43200 minutes = 1 Month as Default which can be increased according to your requirement.

If you are using Cloudflare and would like to see the real IP addresses of visitors coming to your website, then you can set Cloudflare under WAF Module. If you are using Sucuri, you can select Sucuri under WAF Module that serves the same purpose.

Here, you can add a new System’s Locales in addition to the default English_US. Simply select your preferred language and click on Save Changes.

Before you switch to Server Settings (Packages), make sure you click on Save Changes so whatever changes you made are saved on the server.

Step 2(c): Server Settings (Packages)

On this tab, you can easily deploy and upgrade packages on the server.

That’s it! We hope this article was helpful. If you need any help, then feel free to search your query on Cloudways Support Center or contact us via chat (Need a Hand > Send us a Message). Alternatively, you can also create a support ticket.

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