How to activate the Elastic Email add-onJanuary 6, 2016


Elastic Email is a simple and fast email delivery service for high volume transactional emails. You can use it to ensure correct and timely delivery of all the emails you are sending from your server. To activate it, just follow these easy steps.

Step 1: Go to Add-ons

First click on the top menu bar. Then select “Add-Ons”


Step 2: Choose Elastic Email add-on package

Select the Elastic Email add-on from the list and update the subscriptions by clicking the pencil.

Select Elastic Email

Select a package based on your monthly email volume (total number of emails per month sent from the server). If you need a higher package, then add number in the “Notes” field. Click “Subscribe” when done.
Elastic email Configuration


Step 3: Elastic Email add-on activation

This add-on is manually activated, and subscriptions are carefully reviewed to avoid abuse. Once you have subscribed, the status for the add-on changes to “Pending“, while our team goes over it. Once it has been approved, you will receive a confirmation email and the add-on will be activated.


Note: To maximize deliver-ability Elastic Email recommends to set/update the SPF record for the domain(s) from where you will send email. You can set/update the SPF record from your domain’s DNS provider (usually the domain’s registrar). Your SPF record should look like this (if you only send email for that domain from the Cloudways server you are activating the add-on for):

“v=spf1 mx ~all”

Contact support if you have any problem during this process.

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