In this KB
- Subscribing to Rackspace Mailboxes
- Activating Rackspace Email Add-on
If you need mailboxes for your domain (e.g. email@example.com), we have partnered with Rackspace to offer their reliable Rackspace Email service. For just $1/month per mailbox you will receive a fully featured email experience that you can trust which will be managed by Cloudways.
Step 1: Go to Add-ons
Log into the Cloudways Platform with your credentials. Click on the Grid icon in the top menu bar. Then select Add-Ons.
Step 2: Add Rackspace Email Mailboxes
Select the Rackspace Email add-on from the list and update the subscriptions by clicking the Edit icon.
Click add more emails option and add the email address in the mailbox field. You can add more mailboxes as per your need by clicking the same button. If you want to mention any additional information, enter it in the Notes field. Click Subscribe when done.
Step 3: Rackspace Email Add-on Activation
You will receive a message confirming the add-on activation.
This add-on is manually activated. Once you have subscribed, the status for the add-on changes to Pending, while our team goes over it. Further coordination to complete the activation process (specific mailboxes per domain …) will happen via our ticketing system (ticket will be created automatically).
Related Rackspace KBs: